FAQs

How quickly will my order arrive?

In-stock lines are usually dispatched within 1-2 working days from our Lancashire warehouse. Delivery options are shown at checkout.

What if I order the wrong size?

Call us on 01282 792926 and we will help you swap it for the right one. You will always speak to one of the family.

Can I extend my fence or bed later?

Yes - extension panels, clips and add-ons are sold separately, so you can grow your setup whenever you need to.

How do I choose the right height?

Measure your dog's shoulder height and think about how keen a jumper they are - then size up if in doubt. Our fence finder walks you through it in three questions.

Do you offer advice before I buy?

Always. Call 01282 792926, Mon-Fri 9-5 - we have been doing this for three generations and love talking through setups.

Didn't find your answer?

Don't hesitate to contact us

Family-run since 1961 Three generations still packing boxes
Hand-packed in Lancashire Dispatched from our own warehouse
Rated 4.9 / 5 From 1,180+ customer reviews
Talk to a real person 01282 792926, Mon-Fri 9-5